POLICIES

Returns: Returns must be made within 14 days from the date of purchase. All tags must be intact, receipt provided, and apparel must be unworn/unwashed for STORE CREDIT ONLY. Store credit will be issued in the form of a gift card. The gift card may be used for future purchases and does not expire.

Please note: All sale items and any purchases made with a coupon code are FINAL SALE and not eligible for return. 

 

Exchanges: Because of the rate at which items sell out, we do not offer online exchanges. If you want to exchange an item, we recommend placing a new order for the correct item and returning the original item. You will still receive store credit for the original item once we receive it.

 

Damages: Claims for damaged or faulty items must be reported WITHIN 48 HOURS of receiving your items to ensure proper credit. Please email a picture of the damaged item and your order number to hello@thebluehydrangeashop.com and our team will assist you further.